Switched my two Austin listings to Airbnb scheduled messages plus Hospitable, with RemoteLock codes auto-sent 72 hours pre-arrival and a check-in SMS at 3 pm day-of; late-night “how do I get in?” pings stopped. How are you timing messages to feel personal, and is anyone triggering cleaner tasks off actual checkout detection (smart lock or Wi-Fi leave) instead of fixed times?
I keep the 3 pm note but add one line that feels human — if they mentioned a concert, I drop “hope the Moody Center show’s great” and it gets replies without making it long. For cleaners, I trigger Turno via UniFi + Zapier when the “last device disconnects for 20 minutes” after 10 a.m., and if Wi‑Fi clings I fall back to a 2 p.m. failsafe — are you seeing RemoteLock webhooks reliable enough to replace the Wi‑Fi check?