I’ve started using automated messaging tools in my Airbnb to streamline communication with guests, and it’s been a game changer. Setting up pre-arrival messages with check-in instructions and local recommendations has really cut down on my response time and increased guest satisfaction. Has anyone else seen similar benefits with automation?
Automated messages can definitely save time! I started sending out a ‘Welcome to your vacation’ text with links to my favorite local spots, and it really lightens the mood. Have you tried personalizing your messages for different types of guests, like families versus solo travelers?
I totally get that! I’ve been using automated messages for check-in and it’s like giving guests a warm hug before they even arrive. @hnguyen74, do you find that including local events or tips in your messages leads to more positive reviews?