I’ve recently started using a new scheduling software that’s really streamlined our maintenance requests. It allows us to prioritize urgent issues while keeping costs down by optimizing our staff’s routes. Has anyone else made changes to their scheduling process that improved efficiency?
But i’ve been using similar software, and it really cuts down on response time. Have you noticed any impact on tenant satisfaction with the new tool?
I found that using maintenance tracking software like @MainePMS really helps with communication. It streamlines the process, but I’ve also seen the need for regular check-ins with the team to adjust priorities based on tenant feedback. Have you gotten any direct comments from tenants about your new system?
I’ve found that incorporating a feedback loop with tenants after maintenance has really helped us fine-tune our scheduling. It’s amazing what small tweaks based on their input can do for overall satisfaction. Have you tried that too?