I’ve been experimenting with automated messaging for my Airbnb guests, and I’ve found it to be a game changer for quick responses and keeping things organized. But I wonder how you all navigate that balance — at what point do you feel like you’re losing the personal touch? A little personal note or local tip can really make a difference, but sometimes I get swamped with inquiries. Would love to hear your thoughts.
I totally get where you’re coming from about the balance! I’ve started adding a personalized message in my automated responses that includes a local tip. It keeps things organized but also adds that personal touch.
I’ve found that including a quick personalized anecdote related to the area in my automated replies really helps… It creates a friendly touch without sacrificing efficiency. How have you tried personalizing your messages?